Terms of Use of the Object of the Agreement

all-year LabaTime Apartments in Świnoujście

We inform you that, in accordance with the amendment to the Family and Guardianship Code, additional regulations aimed at ensuring the protection of minors came into force on February 15, 2024. Under this act, accommodation facilities were obliged to identify the relationship between an adult Guest and a minor staying together in the facility. 

Therefore, from August 15, 2024, our Guests will be required to comply with these legal provisions, while the Standards for the Protection of Minors will be fully implemented by us. 

At any stage (when booking, checking in, during your stay), you may be asked to additionally present an identity card or other identity document of the minor, a birth certificate, a document confirming the status of the child's legal guardian, a statement of parents/legal guardians consenting to the child's stay under the care of another adult, also under the care of the minor's grandparents or uncles or other relatives.


 

 

1. Reservations can be made via the website (www.labatime.pl), via e-mail (kontakt@labatime.pl) or by phone (+48 516 520 527 from Monday to Saturday from 10:00 a.m. to 1:00 p.m. and from 5:00 p.m. to 8:00 p.m.), provided that online booking has the priority.

 

2. When the Guest sends the order form for the rental service, the Guest accepts the paid rental offer with the simultaneous need to pay the advance payment, ultimately the entire amount for the rental before the start of the stay, which is tantamount to concluding the Rental Agreement. The conclusion of the apartment rental agreement is also the acceptance of the Regulations and Terms of Use of the Subject of the Agreement.

3. The guest pays an advance which is 30% of the total rental price. Within 5 days, the payment should be credited to the account and the planned stay should be confirmed.

4. Failure to pay the advance payment on time means cancellation of the reservation and subsequent withdrawal from the Agreement. This may take place within 7 working days from the conclusion of the contract in the statement of withdrawal from the contract.

5. The remaining part of the payment for the entire stay and the spa tax must be settled up to 3 working days before arrival, also in the case of delay or shortening the stay.

6. Payment of all amounts due before arrival is a condition for issuing the code to the intercom, access code to the apartment's electronic lock and the number of the parking space - the transfer will take place on the day of arrival in an SMS to the provided mobile number during the booking, unless otherwise agreed.
In the case of stays with minors, the issuance of a key-code to the electronic lock of the apartment will not take place if there is a suspicion of an unusual situation indicating a risk of harm to the child and the identification of the relationship between the adult and the child traveling with them is not clear. The procedures of the Standards of Protection of Minors (SOM) will be implemented

 

7. The currency of payment is Polish zloty (PLN) or euro (EUR). Two forms of payment are possible: payment by bank transfer to the bank account, the number of which is given in the "Contact" tab and payment via the electronic payment system via the Paynow mBank service or eService service (online transfer, BLIK, payment cards: Visa, Visa Electron, Mastercard, Mastercard Elektronic, Maestro). The entity providing online payment services in the field of card payments is Blue Media S.A.

7a. The payment for the stay will be made in the currency in which the reservation was made. Once the booking has been made, it is no longer possible to change the booking currency.

 

8. Each time an advance payment is made, an advance VAT invoice is generated. The final VAT invoice is issued after the end of the stay.

 

9. The booking may be changed solely with the consent of both Parties, if possible.

 

 

10. It is not possible to withdraw from the concluded distance rental agreement - reservation in § 8 section 3 hereof.

11. However, the Lessor grants the Guests the right to withdraw from the contract, on the terms described below:

a) Cancellation up to 90 days prior to arrival (date of sending the registered letter or sending an e-mail is decisive) will result in a refund of the advance payment minus operating costs in the amount of 10%

b) Cancellations up to 30 days before arrival will result in a refund of the advance payment minus operating costs of 75%

c) Cancellation up to 14 days before arrival will result in the forfeiture of the entire amount of the advance payment (100%)

d) If the reservation is paid in full for the stay and at the same time a decision to cancel is made, the amount of the refund (according to the above-mentioned dates and amount) will be calculated for the value of 30% of the full reservation

e) Cancellation up to 3 days before arrival will result in forfeiture of the entire booking amount (100%). Random cases require documentation and are considered individually, then the rule as in point 11d is applied
The forfeiture of the entire booking amount (100%) for the stay will also occur if the condition of identifying the relationship between the adult and the minor traveling with him/her is not met (see point 6)

f) A delay or shortening of the stay does not change the amount of the booking cost

 

12. You can cancel your accommodation solely in writing by post or e-mail at kontakt@labatime.pl

13. If there is a need to return funds for a transaction made by the Guest with a payment card, the landlord will refund to the bank account assigned to the booking card.

14. If you neither arrive at the suite nor contact us (by e-mail, phone or text message) on the arrival date, the suite will be released and available for booking on the following day, which means that the whole amount already paid for the suite will be lost.

 

 

15. Check-in starts at 4:00 p.m. on the arrival day and check-out ends at 11:00 a.m. on the departure day.

16. Defects of and shortages, if any, in furnishing and equipment must be reported within 2 hours upon arrival at the suite. Otherwise, you will be responsible for them. Please also submit any comments regarding the preparation of the apartment with an adjacent balcony or terrace for rent, the state of cleanliness and the provision of bed linen and towels immediately on the day of arrival; after this time, comments will not be taken into consideration.

17. During the whole accommodation period, you must use the same code of the electronic lock. The code must not be disclosed to unauthorised persons. The code is active till 11:00 on the departure date and then you will not be able to enter the suite. The cost of an additional activation of the code for temporary access purposes is 50 PLN (this amount must be transferred into our bank account - express bank transfer).

18. Main entrance to the Albus building, between Sofa Cafe and Sofa Bistro, after entering the code into the intercom.

19. Smoking and introducing animals are strictly forbidden in the apartments (subject to a fine of up to PLN 1000). Small and medium breed dogs are allowed in apartment Bałtycki A1.1 and Albus 308,309 Dogs must be walked on a leash and cleaned up after them.

20. Bicycles are not allowed in the elevators or in the apartment. The key to the bicycle room (in the Albus building) is in the apartment. The Baltic building does not have a separate bicycle room.

21. For fire safety reasons, it is forbidden to use heaters, electrical irons and other equipment which is not provided in the suite.

22. Within our facilities, it is forbidden to hold events, bachelor or bachelorette parties.

23. Quiet night time lasts from 10:00 p.m. to 7:00 a.m.

24. You must lock the door, monitor the locking and keep your suite access code unavailable to unauthorised persons.

25. You must take care of and protect the suite, building and surroundings against damages and destruction. Garbage should be disposed of in the containers built into the ground opposite the entrance to the Albus Building, at the rear of the car park.

26. The guest immediately informs about the losses and damages during the stay.

27. You are financially liable for damages caused through the fault of yours or third persons and must pay the cost of damage removal and replacement of non-defective furnishing or equipment. Towels and blankets are provided for accommodation purposes! If due to damages, it is necessary to make renovations, you may be charged for the cost of rental during the duration of such works.

28. Parents or legal guardians are responsible for their children. The facilities are not equipped with safety elements to protect small children.

29. The Lessor is not responsible for the loss or damage of items brought by the Guest to the apartment, for the stored money, securities and valuable items, including valuables and items of scientific or artistic value, if the damage resulted from the property of the item brought in or as a result of force majeure, or solely due to the fault of the injured person or a person who accompanied him, was employed by him or visited him. The Lessor is not responsible for the loss or damage of the motor vehicle, things it contains and live animals.

30. We are not responsible for renovation and finishing works carried out in and around the building or for noise coming from surrounding properties.
31. In the case of fire, you must immediately notify the reception desk in the building and obey instructions given by personnel, which have been adequately trained. If evacuation is requested, use the marked routes. Do not use lifts.

 

 

32. All prices are gross prices. The payment currency is Polish zloty (PLN) or euro (EUR).

33. The price includes utility charges (power, water, heating, on the assumption of normal consumption), as well as WIFI Internet, TV and wastes disposal.

34. The prices are published in the booking system on www.labatime.pl.

 

35. Extra charges:

- a resort fee in 2024 - obligatory (per person, including children):   6.20 PLN / person / day

- check-out cleaning and washing - obligatory:  350-400 PLN
- car park:   40-60 PLN / day
- a pet (only small and medium breed dogs):   50-70 PLN / day
- additional change of towels: 100 PLN
- extra linen change: 150 PLN
- additional cleaning during the stay: 250 PLN
- short entrance after check-out:   50 PLN
- late check-out: up to 3 hours, is possible,   80 PLN

 

36. In the peak summer season (July, August), the suites are rented on a weekly basis, i.e. from Saturday to Saturday for 7 nights. In 2024, this rule does not apply. 

37. Outside the peak season, we rent our suites for at least 2 nights. In 2024, this rule applies regardless of the season. 

38. The minimum duration of accommodation during long weekends and holidays may change.

 

 

39. The suite must be left by 11:00 a.m. on the departure day. Please take all your things and make sure that the suite door is locked.

40. The suite must be left in the condition not worse than as at your arrival date. Kitchenware and other appliances must be left clean and all food articles must be removed. Rubbish must be disposed of.

41. We are neither able to take over and protect nor responsible for your things left in the suite. Please, before departure, check carefully whether you have not left your things in the suite!

42. If possible, we enable a later check-out by 2:00 p.m., subject to prior arrangement and an extra fee of  80 PLN (express bank transfer).

43. If possible, you can leave the suite after 2:00 p.m., which is, however, subject to the payment of the whole price for the night at the suite (express bank transfer).

 

 

44. The contract may be terminated with immediate effect for a gross violation of the Regulations and the Terms of Use of the Subject of lease.

45. The Lessor may refuse to accept a Guest who grossly violated the Regulations and Terms of Use of the Object of the Lease during their previous stay, damaged the property of the suite or other Guests, caused an injury to another person, facility employees or other persons staying within the facilities, or otherwise disturbed other Guests or the operation of the facilities.

 

46. We provide rental services with due diligence. If you have any reservations against the quality of our services, please notify us immediately to enable us to make an improvement.

47. We ensure unhindered rest and safety to our Guests, including the confidentiality of information about Guests.

48. We make an effort to maintain the suites in good working order. If during your stay there are defects that cannot be removed, we will use all efforts to otherwise make up for related inconvenience.

 

49. Complaints related to the performance of the contract for the sale of short-term rental services may be submitted by the Guest in writing. The letter of complaint may be sent in electronic form to the e-mail address kontakt@labatime.pl or in writing to the address of the Company's seat available in the "Contact" tab. The landlord will respond to the submitted complaint within 14 days from the date of receipt of the letter, responding to the address provided.

 

 

Thank you for reading the Regulations present on the website and with the above-mentioned Terms of Use of the Subject of the Agreement and for compliance with them, which is to ensure a peaceful and safe stay for all Guests.